Unlock Growth: Discover Top Apps on the BigCommerce App Marketplace

Running an online store can feel like a lot sometimes. You’ve got to keep customers happy, get more people to buy your stuff, and make sure everything runs smoothly. Luckily, the BigCommerce app marketplace is packed with tools that can help with all of that. It’s like a digital toolbox for your business. We’ll look at some of the top apps that can make a real difference for your store.

Key Takeaways

• The BigCommerce App Marketplace offers over 1000 apps to expand your store’s features.
• Apps are available for marketing, sales, customer service, SEO, and more.
• Tools like loyalty programs and upselling features can help increase revenue.
• Cart abandonment recovery and inventory management apps streamline operations.
• Integrating the right apps can improve customer experience and business efficiency.

1. Top 21 BigCommerce Apps

Looking to boost your online store? The BigCommerce App Marketplace is packed with tools to help. With over 1,000 apps available, finding the right ones can feel like a lot. We’ve sifted through them to bring you the top 21 that can really make a difference in how you market, sell, and manage your customer relationships. These apps are designed to help your business grow, whether you’re just starting out or looking to scale up.

Think of these apps as your digital assistants, ready to handle tasks that might otherwise take up too much of your time. They cover everything from making your site look better to automating customer service. The goal is to make running your e-commerce business smoother and more effective.

Here’s a quick look at what you can expect to find:

• Marketing and Sales Apps: Tools to attract more customers and drive sales.
• CRM and Customer Service Apps: Ways to keep your customers happy and coming back.
• SEO and Sales Optimization Tools: Helping your store get found and convert visitors.
• Loyalty Programs: Rewarding your best customers.
• Upselling and Cross-selling Tools: Encouraging customers to buy more.
• Cart Abandonment Recovery Features: Getting back those lost sales.
• Inventory Management Systems: Keeping track of what you have in stock.
• Product Review Widgets: Building trust with customer feedback.
• Affiliate Marketing Platforms: Letting others promote your products.

Choosing the right apps can seriously change how your business performs. It’s about working smarter, not just harder, to reach your sales goals and keep customers engaged.

2. Marketing and Sales Apps

When it comes to getting your products in front of more eyes and turning browsers into buyers, the Marketing and Sales category in the BigCommerce App Marketplace is where you’ll want to spend some time. These apps are designed to do just that – help you bring in new customers and keep the ones you already have coming back for more. Think of it as your digital toolkit for growth.

From email campaigns that speak directly to your customers’ interests to social media tools that boost your brand’s presence, there’s a lot here. You can find apps that help you run promotions, manage newsletters, and even build customer loyalty through rewards programs. It’s all about making those connections and encouraging people to complete their purchases.

• Email Marketing: Create personalized campaigns and automated follow-ups.
• Social Media Integration: Boost your brand’s visibility across platforms.
• Promotional Tools: Run sales and special offers to drive engagement.
• Customer Loyalty Programs: Reward repeat buyers and encourage referrals.

These tools don’t just help you sell more today; they help you build relationships that last. By using these apps effectively, you can really make your online store stand out and grow your business steadily. It’s about smart marketing that works for you.

The right marketing and sales apps can significantly impact your store’s performance by attracting new customers and encouraging repeat business. They provide the means to connect with your audience on a deeper level and drive conversions more effectively.

3. CRM and Customer Service Apps

Keeping customers happy is a big deal for any online store. When you have good customer service, people tend to come back. The BigCommerce App Marketplace has tools that can really help with this. These apps are designed to make talking to your customers easier and to help you manage all that information you get from them. Think about it: if you know your customers better, you can help them more effectively, and that usually means they’ll spend more with you.

Salesmate

Salesmate is a tool that helps you keep track of your customers and sales. It’s like a central place for all your customer info. You can see where each customer is in their buying journey. This helps you know what to say to them next to make a sale. It’s pretty straightforward to connect your BigCommerce store to it.

Help Desk Software

When customers have questions or problems, they need quick answers. Help desk apps are built for this. They can manage support tickets, provide quick replies, and sometimes even use AI to answer common questions. This means your support team can focus on the trickier issues. Good customer support can turn a one-time buyer into a loyal fan.

Customer Feedback Tools

Knowing what your customers think is super important. Apps that collect reviews and feedback can give you a clear picture of what you’re doing well and what needs work. You can see ratings and read comments. This information is gold for improving your products and service. It’s a smart way to understand your customers better.

Chatbots

Chatbots are becoming really popular for a reason. They can answer customer questions instantly, 24/7. This is great for shoppers who have simple questions about shipping or product details late at night. It frees up your human support staff for more complex problems. Many of these can be linked to your BigCommerce store to pull up order information.

Using the right tools means you spend less time on repetitive tasks and more time building relationships with your customers. It’s about working smarter, not harder, to keep everyone satisfied.

4. SEO and Sales Optimization Tools

Getting your BigCommerce store seen by the right people is a big deal. That’s where SEO and sales optimization tools come in. They help make sure your products show up when customers are searching for them, and they can also help turn those browsers into buyers. It’s not just about having a great product; it’s about making sure people can find it easily.

SEOKart

SEOKart is a pretty solid all-around option for boosting your store’s search engine performance. It’s designed to help you fix those little things that can hold your site back in search results. Think of it as a digital tune-up for your online shop. It helps with things like making sure your product pages are set up correctly for search engines.

• AI-Powered Audits: It checks your product pages, category pages, and other site content against important SEO factors. It uses AI to suggest improvements.
• Bulk Editing: Need to change a bunch of product titles or descriptions? SEOKart lets you do that quickly, saving you a lot of time.
• Image Optimization: Properly naming and sizing your images matters for SEO. This tool helps you sort that out, even automatically for new images.
• Rank Tracking: Keep an eye on where your products rank for specific keywords and see how you stack up against competitors.
• Rich Snippets: Get more information, like customer reviews, to show up directly in Google search results, which can grab more attention.

Making small, consistent improvements to your site’s SEO can really add up over time. It’s about making it easier for search engines to understand what you offer and for customers to find you.

Other Tools to Consider

While SEOKart is a strong contender, there are other apps that focus on specific areas of optimization. Some might be better if you’re looking to improve site speed, while others focus on keyword research or competitor analysis. It’s worth looking at a few to see which ones fit your store’s needs best. For instance, some tools can help you optimize your ecommerce website by identifying technical issues that might be slowing it down or hurting your search rankings. Others might offer more advanced keyword planning features, pulling data from Google services to help you find the best terms to target.

5. Loyalty Programs

Building a loyal customer base is key for any online store. Loyalty programs are a fantastic way to get people to come back and buy more. They make customers feel appreciated, which is always a good thing. Think about it: if you get rewarded for shopping somewhere, you’re probably going to go back there, right? It’s a simple idea, but it really works.

These programs often use points. You earn points for buying things, maybe for signing up, or even on your birthday. Then, you can use those points to get discounts or special items. It’s a nice little bonus that makes shopping feel more rewarding. Plus, many apps let you set up different levels, so your best customers get even better perks. That makes them feel extra special.

Smile.io

Smile.io is a popular choice for creating these kinds of programs. It lets you give customers points for doing things like signing up, making purchases, or sharing on social media. The goal is to get people more involved with your brand and encourage them to keep coming back. It’s pretty straightforward to set up and manage, which is a big plus when you’re busy running a store.

Yotpo

Yotpo, which used to be called Swell Rewards, also offers a way to build loyalty and get customers to refer their friends. They work well with BigCommerce and can be used by all sorts of businesses, from small startups to larger companies. You can customize how your program looks and how customers earn and use rewards. They also provide good data so you can see what’s working and what’s not.

Here are some common features you’ll find in loyalty apps:

• Points for Purchases: Customers earn points for every dollar they spend.
• Referral Bonuses: Reward customers when they bring in new buyers.
• Birthday Rewards: A nice touch to make customers feel special on their big day.
• Tiered Programs: Offer increasing benefits as customers spend more or engage more.
• Flexible Redemption Options: Let customers use their points for discounts, free products, or other special offers.

Setting up a loyalty program doesn’t have to be complicated. Many apps are designed to be user-friendly, allowing you to get started quickly and see results without a huge learning curve. The key is to make it easy for customers to understand how they earn and redeem rewards, so they actually use the program.

6. Upselling and Cross-selling Tools

When you’re looking to increase the average order value, upselling and cross-selling are your best friends. These strategies involve suggesting related or upgraded products to customers, either before or after they make a purchase. It’s about showing them something they might like or need, which can really boost your sales figures. Think about it: if someone is buying a new phone, suggesting a compatible case or screen protector is a classic cross-sell. An upsell might be offering the model with more storage. It’s not about being pushy; it’s about being helpful and anticipating customer needs.

The goal is to make the customer feel like they’re getting a better deal or a more complete solution.

Here are some ways these apps help:

• Personalized Recommendations: Apps can analyze customer browsing and purchase history to suggest items that are genuinely relevant. This makes the suggestions feel less random and more like a helpful tip.
• Bundling Options: Some tools allow you to create product bundles, offering a slight discount when multiple related items are purchased together. This encourages customers to add more to their cart.
• Post-Purchase Offers: You can present customers with special offers for complementary items right after they complete their initial purchase, capturing impulse buys.
• Exit-Intent Popups: These can be used to show a last-minute offer for a related product if a customer is about to leave your site, potentially saving a sale or adding an extra item.

These tools work by understanding what your customers are already interested in and then presenting them with logical next steps or complementary items. It’s a smart way to increase revenue without needing to find entirely new customers. The key is to make the suggestions feel natural and beneficial to the shopper.

Some popular apps in this category focus on making these recommendations easy to implement and customize. You can often set rules for which products get suggested based on specific triggers, like adding a particular item to the cart. This level of control means you can tailor your strategy to your specific product catalog and customer base. It’s all about making the shopping experience smoother and more rewarding for everyone involved. Learning about online cross-selling techniques can really help refine your approach.

7. Cart Abandonment Recovery Features

It’s a bummer when shoppers leave items in their cart and don’t complete the purchase, right? That’s where cart abandonment recovery tools come in. These apps help you get those potential sales back. They usually work by sending out automated emails or messages to remind customers about the items they left behind. Sometimes, a simple reminder is all it takes to bring them back to your store.

The key is to make these reminders helpful and not annoying. You want to nudge them, not pester them. Many apps let you customize these messages, maybe even offer a small discount to sweeten the deal. It’s all about re-engaging that customer and making it easy for them to finish checking out.

Here are some common features you’ll find:

• Automated email sequences triggered by cart abandonment.
• Personalized product recommendations in recovery emails.
• Options to include discount codes or free shipping offers.
• SMS notifications for a more immediate touchpoint.
• Tracking to see how effective your recovery campaigns are.

Recovering abandoned carts isn’t just about getting a sale back; it’s about understanding why customers leave in the first place. Use the data from these tools to improve your checkout process or product pages.

Some apps even use live agents to reach out, which can be really effective for high-value carts. Think of it as a personal shopper following up. It adds a human touch that can make a big difference. For instance, CartConvert uses live agents to contact shoppers via SMS when they abandon their carts, offering real-time assistance to recover potentially lost sales through a personal touch.

8. Inventory Management Systems

Keeping track of what you have in stock and getting orders out the door smoothly is super important for any online store. If you mess this up, customers get mad, and that’s bad for business. Luckily, the BigCommerce App Marketplace has a bunch of tools to help sort this out.

These apps can really help you keep your stock numbers accurate, especially if you sell stuff on more than one website or platform. They sync everything up in real-time, so you don’t accidentally sell something you don’t have anymore. Plus, some of them can even guess what you’ll need to order next based on past sales, which means fewer stockouts and less money tied up in stuff that isn’t selling.

Inventory Control Features

Good inventory management is vital for e-commerce success . BigCommerce works with many inventory tools. This helps keep stock levels right, avoid stockouts, and make smart buying choices. These tools automate tasks, improve data, and offer detailed reports. They help with planning and making smart business decisions.

Order Fulfillment Solutions

Getting orders to customers quickly and correctly is key to keeping them happy. BigCommerce’s app marketplace has tools to help with this. These tools automate how orders are processed, shipped, and tracked. They make order fulfillment faster and more efficient. This leads to happier customers and more repeat business.

By using these shipping management, inventory control, and order fulfillment tools, BigCommerce merchants can improve. They can cut costs and give customers a better experience.

9. Product Review Widgets

When you’re selling products online, getting other people to talk about them is super important. That’s where product review widgets come in. They’re basically little sections on your website that show what your customers think.

Think about it: when you’re shopping online, you probably look at reviews before buying something, right? It’s the same for your customers. Seeing real feedback from other shoppers builds trust and can really help people decide to buy from you. These widgets make it easy to show off those positive comments, star ratings, and even photos or videos customers might share. It’s like having your happy customers do the selling for you.

Why Use Product Review Widgets?

• Builds Trust: Seeing positive feedback from others makes new customers feel more confident about your products and your business.
• Boosts Sales: Good reviews can directly influence purchasing decisions, leading to more sales.
• Improves SEO: Some review apps can help your product ratings show up in Google search results, bringing more people to your site.
• Gathers Feedback: They encourage customers to share their thoughts, giving you insights into what you’re doing well and where you can improve.

Displaying customer reviews prominently on your product pages and homepage can significantly impact conversion rates. It’s a simple yet effective way to add social proof to your online store.

Popular Review Apps for BigCommerce

There are several apps in the BigCommerce App Marketplace that can help you add these widgets. Many of them make it easy to import reviews you might already have on other platforms, like Google or Facebook. They also often have features to automatically ask customers for reviews after they’ve made a purchase. This means you can keep collecting feedback without a lot of extra work.

Some apps even let you customize how the reviews look on your site, so they match your brand’s style. You can choose to show star ratings, full reviews, or even customer photos. It’s all about making your site look good and trustworthy.

10. Affiliate Marketing Platforms

Affiliate marketing is a great way to get more people to sell your products. You basically pay a commission to someone for sending customers your way. It’s like having a sales team that only gets paid when they make a sale.

Impact Partnership Cloud

Impact Partnership Cloud is a pretty solid platform if you want to boost your income through affiliates, influencers, and other partnerships. It handles a lot of the grunt work, like setting up contracts and making payments automatically based on whatever terms you set. You can also keep an eye on how everything’s performing and track conversions, which is super helpful.

It connects with BigCommerce pretty smoothly. They have a custom price of $30 a month.

Key Features:

• Affiliate Marketing: Get your affiliate programs up and running and manage them easily. This is how you find people who can drive sales for you.
• Influencer Marketing: Work with influencers to get them to talk about your BigCommerce products and brand.
• Partnership Management: Find new business opportunities by working with different partners.
• Performance Tracking: See how your affiliates and influencers are doing with real-time data.

It’s important to pick an affiliate platform that fits your business size and goals. Some are better for small startups, while others are built for larger companies with complex needs. Look at what features matter most to you, like tracking capabilities or ease of use for your affiliates.

LeadDyno

LeadDyno is a straightforward, all-in-one app for affiliate marketing on BigCommerce. It makes managing your affiliates, referrals, and even influencers much simpler. If you’re looking to grow your business by using an affiliate program, this app offers a complete package.

Yotpo Loyalty and Referrals

Yotpo Loyalty and Referrals, which used to be called Swell Rewards, helps brands create loyalty and referral programs that are unique to them. This can really increase how much customers spend over time and bring in new customers. Yotpo works well with BigCommerce and is used by many big brands. They have plans that can grow with your business, from free options all the way up to enterprise-level pricing.

Keep Growing Your Business with the Right Tools

So, there you have it. The BigCommerce App Marketplace is packed with ways to make your online store better. Whether you need to get more eyes on your products, make sales easier, or just keep customers happy, there’s probably an app for that. It might seem like a lot to sort through, but picking even a few good ones can really make a difference. Don’t be afraid to check out what’s available and see how they can help your business grow.

Frequently Asked Questions

How many apps are available on the BigCommerce marketplace?

The BigCommerce app marketplace has more than 1,000 apps. You can find tools for almost anything you need to help your online store.

Does BigCommerce offer marketing apps?

Yes, BigCommerce has over 250 marketing apps. These apps can help you get more visitors, find good leads, and make your store more visible on Google.

What is the BigCommerce App Marketplace?

The BigCommerce App Marketplace is a place where you can find and add extra features to your BigCommerce store. It has apps for marketing, managing your products, customer service, and much more.

What kinds of apps can I find in the BigCommerce marketplace?

You can find apps for many different things, like marketing and sales, customer service, making your site easier to find on Google (SEO), and managing your stock. There are also apps for rewarding loyal customers and tools to help you sell more.

Are there free apps or trials available?

Many apps offer free trials or different price plans, so you can find something that fits your budget. BigCommerce also makes sure the apps are safe and work well.

Can apps help with marketing and sales?

Yes, you can use apps to help with things like sending emails, using social media, rewarding customers who shop often, and suggesting other products to buy. These help get more people interested and increase sales.